Consultation
We believe that the reason our clients have invested in a computer system is to improve the productivity and profitability of their business. To this end, we believe that the correct way to plan a computer system is to first determine what processes are to be automated by the system; next, select the appropriate software for the process automation; and finally, build the hardware infrastructure to support the software configuration and implementation.
To achieve this we talk with our clients about their business needs and technology solutions in terms that make sense to them. We take pride in learning about our clients, their business and their industry so we can best understand their needs. And as technology and business demands change, we are able to help them continue to make informed decisions about their computer requirements.
Office Automation Solutions
The Microsoft Office suite of programs has virtually become the standard for today’s business environment. And yet, people are still using these very powerful programs the way they used to use old technology. Word is used much like a typewriter; Excel like an adding machine; and Outlook is generally just used for exchanging emails and tracking appointments.
We’d like to help you turn this suite of programs into a system that takes advantage of the powerful inter-related features of the programs—and automates the tasks that your staff do every day—to improve efficiency; increase productivity; and decrease errors.
Our team of Software Specialists can help by creating custom interfaces and applications to assist with the automation of your business processes. From things as simple as automating mail merges and easily selecting which printer and tray a print job goes to, to the creation of complex databases to manage more specialized needs.
System Support Services
A well-designed and managed computer system properly supports your business processes. Our experienced team of Systems Support Specialists will work with you to understand how you do business and how your system can better support the automation of your business processes.
From the planning and design of your system, to the procurement and implementation of hardware, our Systems Support team will work with you to meet your unique requirements and be involved in the project to whatever extent you like; from complete project management and implementation to simply assisting your existing IT personnel.
Training
A Microsoft study has determined that people only use five per cent of the software that they work with everyday. And in a business environment, it’s generally not the same five per cent for everyone.
We can help you get more out of the software you use through one or more of our training formats. We take a unique approach to software training by focusing on the features of software that you need to get your work done and be successful at your job. And before you sign up for any training, we can help you decide what areas would best suit you for training through our pre-training assessments.
For your convenience and preference we provide three different training formats: Group; Corporate; and, One-on-One.
Accounting Software Solutions
Sage BusinessVision provides small and mid-size businesses with a broad range of end-to-end business management and accounting applications designed to help customers enhance their competitive advantage. We have been an award-winning, certified Sage BusinessVision Business Partner since 1990, assisting hundreds of clients to automate their accounting processes with Sage BusinessVision products.
| • General Ledger |
• Inventory Control |
• Order Entry |
| • Accounts Payable |
• Bill of Material |
• Purchase Order |
| • Accounts Receivable |
• Point of Sale |
• Payroll and more... |
Database Development and Custom Reporting Solutions
Our team of software developers has written many custom solutions for clients, ranging from simple custom reports using Crystal Report Writer to complex custom database programs using Microsoft Access or SQL.
Systems Management
The reliability of your system depends on good management. The adherence to proper policies helps to ensure that your system remains safe and secure. From data backup and regular patch and update management, to firewall protection and email filtering, we can help.
When your system is down your business is vulnerable. We provide routine and preventative maintenance programs to help ensure the on-going health and stability of your system. And, if a problem does occur, we can provide on-site or remote assistance to get the problem fixed as soon as possible—usually the same day.
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